We seek to serve all with compassion and unconditional love. We cherish these six values that underpin why Metro Relief exists.
Compassionate
With the Good Samaritan Story as our model, we offer multiple pathways to new life and restoration. We look at the whole person; addressing trauma and complex needs ensuring individuals can manage their emotional wellbeing. As we show patient compassion to our friends, our desire is to see positive outcomes in their lives. Hygiene Kits, Nutritious food, Clothing, Socks, Home items, Water, Vital Documentation assistance are consistent expressions of Metro’s compassion every day.
Mobile
Our desire is to move toward people and not necessarily expect them to find us - this is a key principle. It’s a relentless pursuit, with the intent to find solutions for our friends and to create for them a pathway leading to stability and permanent shelter.
Our street outreach team go out to connect with people who may be sleeping rough or begging. As they build trust they can help people with housing or rehab. The team is easily recognizable in their Metro Relief shirts and vehicles.
Person Centered
In order to navigate the deep complexities of finding answers for the lives of our friends on the street, we understand that building trust is paramount. We take time to see them and to engage them and to create a context of mutual trust. We recognize that the ability to listen and to respond and to follow through on promises given and to remember names and stories is essential for assisting someone in deep despair.
Solution Focused
Homelessness is a significantly complex issue. To address homelessness our case management and housing navigation team determine key pathways to help individuals find lasting solutions. Through diligent care, evaluation and data they are able to allocate resources, services, and programs.
Collaborative
“It takes a village” is an often used phrase highlighting that tapping into numerous points of resource and a wide birth of expertise is a healthy way of developing long term growth. Metro Relief have developed partnerships with over 40 different agencies and can therefore offer tailored solutions to our friends.
Multiplying
Metro is committed to take these components of vision and mission and reproduce them across multiple cities and communities. We seek to identify leaders and catalysts who will mirror the same passion and intent to reach the most vulnerable people in their communities. Our VISION 25 in 5 begins in late 2023.
Compassionate
We are compelled by the example of Jesus. His profound story of the Good Samaritan sets the model for our values and behaviors.
Mobile
The central value to Metro Relief is our desire to move toward people, wherever they may be. We seek out our friends on the street with the sincere desire to see them and hear them.
Person Centered
It's all about the individual on the street. How can we find a pathway for them specifically? Where should they be and how can we help?
Solution Focused
Once assessing the needs of the individual, Metro is relentless in finding a pathway of answers and solutions for each person.
Collaborative
Alongside local specialist partners in areas of diversion, addiction remedy, temporary housing, immigration services, etc. Metro is committed to a full team approach.
Multiplying
It is our desire to reproduce Metro's unique set of values to all corners of the United States and around the globe. We constantly think about growth.
Our Future
The need is great, our actions and solutions must be greater
Our vision is to help build/impact 25 communities worldwide in the next 5 years, using the Metro Relief model. We are the fire starters. Igniting a world on fire to serve those outside, those sleeping rough, those displaced, those forgotten, those accused, those homeless.
For five days in December 2023, our Outreach Bus will travel down to Austin, San Antonio, El Paso and the Texas Border Region. We will seek to love, resource, feed and care for families impacted by the border crossing and share the Metro Relief story with new friends in southern Texas. Details to follow.
