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Relentlessly pursuing solutions for those experiencing homelessness

Understanding Homelessness

Understanding Homelessness

Homelessness is a complex issue that affects millions of people around the world.

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Partner with us

Partner with Metro

Expand your church's impact by partnering with our homeless outreach ministry.

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Volunteer

Gift Catalog

Give a gift to help change the life of someone experiencing homelessness.

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Good news stories

Good news stories

Share in the journeys of our companions and friends

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We help people experiencing homelessness get off the streets through an all mobile, person-centered, and solution-first approach.

On any given night 567,715 people experience homelessness in America. We're committed to seeing that decrease through a unique, mobile-first approach that ensures that our homeless friends get the personalized care and resources that they need and deserve.

icon Compassionate Compassionate

Compassionate

We are compelled by the example of Jesus. His profound story of the Good Samaritan sets the model for our values and behaviors.

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Mobile

The central value to Metro Relief is our desire to move toward people, wherever they may be. We seek out our friends on the street with the sincere desire to see them and hear them.

icon Person Centered Person Centered

Person Centered

It's all about the individual on the street. How can we find a pathway for them specifically? Where should they be and how can we help?

icon Solution Focused Solution Focused

Solution Focused

Once assessing the needs of the individual, Metro is relentless in finding a pathway of answers and solutions for each person.

icon Collaborative Collaborative

Collaborative

Alongside local specialist partners in areas of diversion, addiction remedy, temporary housing, immigration services, etc. Metro is committed to a full team approach.

icon Multiplying Multiplying

Multiplying

It is our desire to reproduce Metro's unique set of values to all corners of the United States and around the globe. We constantly think about growth.

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Engagements

Engagements

58600
Food servings

Food servings

92500
Documents provided

Documents provided

1450
Miles driven

Miles driven

445000
Volunteer hours

Volunteer hours

18350
Off the street

Off the street

1455

Opportunities to volunteer with Metro Relief.

Project

Global Homelessness Projects with Metro Relief International

Global Homelessness Projects with Metro Relief International

Join our teams on global outreach

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Project

Friday/Saturday Volunteers

Friday/Saturday Volunteers

Join us on Fridays & Saturdays. Tickets are free, limited space

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Project

Become an Angel

Become an Superhero Angel

Join our crew of super-hero volunteers who help Metro deliver on-call and deep engagement support.

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Metro Relief - our three pillars

We focus our attention on three primary outreach ministries, providing the mechanism by which we are able to help those suffering homelessness toward a sustainable recovery.

Mobile Resource Bus

Mobile Resource Bus

Every week our staff and volunteers take our buses to homeless hotspots to provide food, hygiene kits, clothing, and prayer to our friends. This creates open doors for our case managers to begin one-on-one care to help get people off the street and into housing.

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Street Outreach

Daily Street Outreach

Our case managers are constantly on the move searching for people experiencing homelessness. By partnering with local law enforcement and municipalities, we're able to quickly find people living on the streets, replace critical documents, and connect them with resources.

Meet our Metro Team...
Mobile Case Management

Mobile Case Management

We do whatever it takes to get our friends home. On any given day you'll find our case managers visiting new sites, driving clients to appointments, and fighting relentlessly to find any available option to get our friends off the street into stable housing.

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Friday and Saturday Bus Outreach for Volunteers
SPECIAL METRO RELIEF GOLF CHARITY DAY, IT'S LIVE!
North Texas (NTX) Giving Day 2024
Events

Friday and Saturday Bus Outreach for Volunteers

Rain or shine, we serve on the bus. Every Friday and Saturday, our staff and volunteers take our mobile OUTREACH BUS out to build relationships by providing food, socks, hygiene kits, and prayer to our...

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Events

SPECIAL METRO RELIEF GOLF CHARITY DAY, IT'S LIVE!

"Hit for a Home"
METRO RELIEF CHARITY GOLF DAY 2024 MAY 7th

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Events

North Texas (NTX) Giving Day 2024

Since its inception in 2009, NTX Giving Day has helped to raise more than $600 million for thousands of nonprofits in the North Texas region. NTX Giving Day inspires all individuals to give a little...

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Stories

JOURNEY TO RECOVERY

Meet our friend, Fran

I lived to get high. I couldn't function without getting high, I couldn't brush my teeth couldn't wash my face, I couldn't do anything. Now I'm giving back through Metro Relief, and Metro Relief gives me the things that I need for the people down in my hood, because they need it...

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Stories

ADDICTION TO FREEDOM

Meet our friend, JR

I grew up addicted heavily to methamphetamine and things got crazy up North, so I ran down here. I was on the street for probably about six months in downtown Dallas...

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Stories

I WAS BLIND, NOW I SEE

Meet our friend, Liz

When we met Liz, she had been living behind a local convenience store for almost two years. Liz lost her sight when she was beaten by a guy she had been in a relationship with...

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admin@metrorelief.org

Please feel free to write us by email or by using our contact form here. We'll respond within 48 hours.

214.705.3555 (24hrs)

Call us 24/7

Frequently Asked Questions

If you have any questions we haven't covered below, please reach out to us here.

  • Where do I go to sign up for volunteer hours/community service?

    To sign up to volunteer please follow this link to Join Our Bus. This page will direct you to a place where you can reserve your bus seat for the day you wish to volunteer. 

    For community service hours please contact us at volunteer@metrorelief.org  

  • Where do I go to donate?

    Click on DONATE at the top right of the HOME page, it will assist you from there.

    To donate for specific needs, visit our Gift Catalog. Listed are 15 areas in which we provide help to those experiencing homelessness. 

    For item donations please visit our office, we are open Monday-Friday from 8:00 am – 4:00 pm. 

  • I need help! Someone I know needs help!

    If there is needed support in accessing resources such as social services, a food pantry, emergency shelters, assistance with rent or utility bills, childcare, or senior services, please call 211. This number works from any available phone and is open 24 hours a day, 7 days a week. 

    Metro Relief collaborate with the following partners and resources:

    Domestic violence/abuse

    National Hotline – 800-799-7233 Text START to 88788

    Denton County Friends of the Family – https://dcfof.org/ 

    Genesis Women’s Shelter – https://www.genesisshelter.org/services/ 

    Stronger Women of Plano – https://www.strongerwomen.com/first-steps 

    Asylum and refugee issues

    LULAC (Latin American resources) – https://lulac.org/ 

    Catholic Charities of Dallas Refugee Services – https://www.ccdallas.org/services/refugee-services/ 

    Legal Services – https://www.ccdallas.org/services/immigration-legal-services/ 

    Under 18s

    Transitional housing for teens – https://www.journeytodream.com/

    Home for pregnant teens – https://violashouse.org/ 

    Teens to young adults – https://promisehouse.org/ 

    City House – https://www.cityhouse.org/mfh 

    Human trafficking/Slavery

    National Hotline – Call: 1-888-373-7888 (TTY: 711) Text: 233733

    Unbound Now North Texas (Tarrant, Denton, Johnson, Hood, Somervelle, Erath) – 24/7 Crisis & Referral Line: (817) 668-6462 northtexas@unboundnow.org

    Rescue Her – https://www.rescueher.org/gethelp  



    Location - Denton

    Salvation Army McKinney (940) 566-3800

    Monsignor King Outreach (940) 514-1007

    Location - Dallas

    Austin Street Shelter (214) 428-4242

    The bridge (214) 670 - 1507

    Salvation Army Dallas (214) 424-7000

    Dallas Life (214) 421-1380

    Union Gospel Mission (214) 638-2988

    Self Harm

    National Suicide Prevention Hotline – 988

    Suicide and Crisis Center of North Texas – https://www.sccenter.org/ 

    American Foundation of Suicide Prevention – https://afsp.org/get-help/ 

    Denton County Mental Health – https://www.dentonmhmr.org/services/crisis-services/ 

    Women in prostitution/Sex industry

    Emergency housing and help – https://www.valianthearts.org/ 

    Prostitution Diversion Initiative (Dallas County) – https://www.pdinewlife.org/